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Frequently Asked Questions about Login Tax Electronic Payment

time : 2020-11-25

source : SHANGHAI TRI-CREATION IMP.&EXP. CO.,LTD.

views : 39

Frequently Asked Questions about Login Tax Electronic Payment

  1. Login to the "Single Window" standard royalty payment, the page displays "Unable to log in", "Page cannot be opened" or "Page error".

  Answer: The operating system and browser version are too low. It is recommended to use windows7 or higher operating system, browser IE9 or higher or Chrome5.0 or higher.

  2. Why does it display "404 No access permission" after logging in?

  Answer: This is caused by the user not logging in with the card medium. The card medium is the electronic port IC card or Ikey. Please do not enter your username to log in. The current "Single Window" electronic payment system for taxes and fees only supports login using card media. The specific operation is shown in the following figure: When a legal person or operator logs in with a card, click the card media in the lower left corner of the login box, and then enter the card password.

  3. What should I do if the operator card prompts "no operation authority" when logging in and operating?

  Answer: Please clear the browser cache and reopen the browser before logging in with the operator card.

  l Toolbar at the top of IE browser-tools-internet options-browsing history-delete

  l Options tab in the upper right corner of Google Chrome-More Tools-Clear browsing data (see the picture below)

  4. When I log in, it prompts "Internal error occurred when calling [SpcGetCardUserInfo] method: the calling target is abnormal". How to solve?

  Answer: It may be caused by frequent card replacement. First, please confirm whether to install the electronic port client control (the client control is at the bottom right of the login interface).

  If the client control has been installed, please right-click on the desktop "My Computer"-"Management"-"Services and Applications"-"Services", right-click on "China Electronic Port Security Control Service" and select "Restart". After a few seconds, it will prompt that the startup is successful. At this time, unplug the interface between the card reader and the host, reconnect and log in with the card (see the figure below for operation)